What Is IT Support?
IT Support, also known as Information Technology Support or IT, refers to the assistance that computer specialists and technicians offer users, customers, and employees about technology-related systems and devices. IT support offers answers and solutions when an issue arises regarding these technologies.
Effective IT support enhances business agility, allows new technologies to advance operations, reduces downtime costs and simplifies IT complexity.
Cost-Effectiveness
IT Support supports business growth by connecting systems so employees can perform their duties from any location. Furthermore, it ensures technology stays updated and current while simultaneously helping reduce downtime costs that reduce productivity and revenue gains.